Express Service Advisor

El Centro, Ca, CA
  • On the job Training
  • Mentorship and coaching
  • Competitive Compensation Packages
  • Commission bonuses
  • Excellent Opportunities for Career Growth
  • Ongoing training
  • 401k
  • Full insurance

 

RESPONSIBILITIES:

  • Meet with customers and determine their needs for repair and/or service of their vehicle issues
  • Increase customer satisfaction by building customer relations.
  • Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Increase profitability by maximizing sales & execute retail promotions.
  • Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times.
  • Oversee and participate in quality control.

 

REQUIREMENTS:

  • Great communicating and Customer Skills a Must.
  • Retail Sales Experience Helpful
  • Automotive service advisor experience is ideal
  • Ability to concentrate and accomplish tasks despite interruptions.